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Providing Operations Director services to agencies



About Me


I've been in the digital space for over 17 years in a career that has spanned design, UX, development, solutions architecture, project and programme management and operational roles.

I've worked at and helped agencies of all shapes and sizes from marketing, build only and full service and agencies of a handful of people to global agencies with 200+ in each office.

In my career I've learnt many things the hard way and had some excellent teachers too. All this knowledge and experience I've put together to pass on to you and your business.

I also own and run Resolving Digital - providing digital solutions to business problems.


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Many agencies cannot afford to have a full-time, very expensive, non-billable resource sat on their books in the shape of an Operations Director, however they do need the service that role can provide.

This is where I come in. I'm able to provide all of the services a full-time Ops Director could for your agency, plus so much more and at a fraction of the cost.

  • Are you looking to start an agency?
  • Do you want new or improved processes and procedures that are effective and efficient?
  • Are you looking for robust and tailored documentation and templates?
  • Would you like a clear, efficient and robust resourcing methodology?
  • Do you need to put at halt to staff and/or client turnover?
  • Do you need help with your businesses offerings and/or place in the market?
  • Perhaps you're looking into outsourcing options or setting up a second office?
  • Do you want to improve your Project/Programme Management function?
  • Are you looking to prepare your agency for growth?
  • Wouldn't you like to track your financials better?
  • Maybe you need a sounding board or mentor for all of the above and more?

These are a few of the services I can help you and your business with and have done for a plethora of existing and new businesses.

Whether I work remotely or with you in your office, I find the problems quickly and provide solutions that are cost effective and ensure they are implemented in a way that gives maximum benefit with minimum disruption.




Contact Me


Call me on: +44(0)7564 767 236

Email me:

Follow me: @theagencyadv


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